Additional Costs may be applied to each passenger checking in for Carry-on Baggage, Checked baggage, in flight entertainment and refreshments, priority placements, online bookings and printing of thermal tags required for baggage.

Passengers will be weighed at checkin to calculate the required amount of fuel for the flight. Passengers will also be charged for bringing their own food and drinks on the aircraft, this is to ensure that the weight calculations are exactly the same as when you were weighed.

These baggage costs will apply at a $10 per KG of checked in baggage, or $15 per kg of carry on baggage. Gate items and duty free will incur additional costs to be paid on board the aircraft via our cafe service.

Passengers must be aware that additional charges are given for the printing of a boarding pass. a fee is also presented if the passenger would prefer to have an electronic boarding pass provided to their chosen email address or provided to their personal jetaway boarding app account.

Onboard payments incur a 5% surcharge for use of eftpos machine at altitude.
Any late bags and handling of oversized items will incur a charge to the passenger for handling equal to $150 or 3x the ticket price, whichever is greater.

if you choose to cancel or move your flight, you will be charged a fee of 200% of the base ticket price if the cancellation is greater than 7 days, a 500% fee if within 2 to 7 days and a 1000% fee if within 48 hours.